Sean Luka Girgis

The path

Born in Egypt in 1968 and trained as a civil engineer, Sean moved to Canada in 1995 and retrained in engineering technology at Humber College. He's been in IT since 1999 — and never in one lane for long.

The arc

• Development: C/C++, databases, Java — learned how systems are built.
• Performance testing & monitoring: learned how systems break — and how to prove it.
• APM tools administration: CA Wily/APM enterprise rollouts (4,000–6,000 agents), then Dynatrace.
• Capacity planning & telemetry (9 years): BMC TrueSight/TSCO, forecasting models, PySpark, AWS serverless data platforms.
• AI automation: GenAI agents, LLM-driven workflow automation — the current obsession and the business.

Where he's been

• Sprint — Kansas, 2001–2005
• CenturyTel · AT&T — telecom operations
• Computer Sciences Corp · IRS / Sabre — large-scale systems
• TIAA-CREF — financial services monitoring
• CA Technologies — APM subject-matter expert
• G6 Hospitality (Motel 6) — end-to-end monitoring leadership
• CITI — telemetry pipelines, ML forecasting
• Bank of America — AI automation for capacity planning (current)

Why KloudPerformance

Two patterns repeated for two decades: small businesses losing customers to missed calls, enterprise teams losing hours to machine-doable work. KloudPerformance fixes both.